Rwanda : Common wealth countries in Africa to boost public service delivery

Heads of public service in African member states of common wealth have vowed to lay strategies on improving service delivery by public workers in a 3day conference in Kigali.

Under the theme, “whole government approach to achieving national development goals,” common wealth countries intend to change a lot, both in private and public sectors.

“We intend to unite public and private sector towards improving public development at all administrative levels down to local people,” Anastase Murekenzi, the minister of public service and labour said.

He added that, Rwanda has been practicing good service delivery through performance contracts and this new approach will just strengthened and speed up public development.

This is essentially from a strategic leadership perspective given the critical role the Heads play in enhancing public service performance and productivity for better service delivery at national level.

Rwanda is one of the countries that are excelling in public service delivery through performance contracts “IMIHINGO”, a homemade solution by the Rwandan people.

Rwanda became the 54^th member state of common wealth in 2009 but its flag was raised up in 2010 at common wealth head offices in United Kingdom.